The Neuroscience of Leadership
Building a Culture of Trust In Diverse Teams
The Solution and Results
Over the course of three months, Boston Medical Center, an 8000 employee community hospital, partnered with the CAFFE Strategies training team to run our in person Neuroscience of Leadership: Building A Culture of Trust In Diverse Teams course. We trained over 600 leaders with this unique and interactive hands-on training course incorporating brain based techniques, backed by research, that supports one of the main areas for growing trust: building positive relationships.
92% of BMC participants would recommend this course
88% rated the course as “Excellent”
95% agreed that the course added to their understanding and embodiment of DE&I as a leader at BMCHS
97% said the trainers kept them engaged and interested throughout the 3-hour session
CAFFE Strategies captivated our entire team, from our heads to our hearts. We can’t thank them enough for what this is going to do for us as individuals, what it’s going to do for our productivity, and how that translates to the service to our patients and our members every single day.
-Lisa Kelly-Croswell, CHRO for Boston Medical Center Health System
Course Highlights
The idea of being creative, in general, in your leadership is important and this training brings home the idea that a creative approach is an effective approach.
– Charlie Murphy, President and CEO, Harvard Street Neighborhood Health Center, Boston, MA
I was able to really learn a lot about my own assumptions and the various perceptions of others. I know this training will help me be a better leader.
– Sanju Nembang, Director of Quality, BHCHP Institute.
Course Content and Takeaways
Learning how our biologically designed judgment system works and how to adapt it to stay open to new experiences and information
How to address the “I don’t have enough time to create a personal relationship with each of my 20 direct reports” concern and replace it with just minutes a week with rapport-building techniques
Practicing quick and fun micro-exercises that build team bonding and a feeling of empathic support in the middle of a hectic schedule
Learn research-backed techniques for providing correction while maintaining morale and also how to build trust in every moment, even when you have to deliver bad news.